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Put agents to work.

The living document where humans and AI agents do real work together — live data, code, provenance, and artifacts, not chat scrollback.

Agent-agnostic MCP setup

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/Competitive Intelligence ReportLive
MKASCCCC

Competitive Intelligence Report

Market: AI support automation · Updated July 2026

The AI support automation market is consolidating around assisted triage, knowledge retrieval, and workflow handoff. Mid-market buyers now shortlist on implementation time, governance, and pricing predictability rather than raw model quality.

WebKPIUpdated 08:15
Median Pro price
$199/mo
baseline vs last period
Web sources · pricing pages
WebKPIUpdated 08:15
Vendors with bundled AI
2 of 6
baseline vs last period
Competitor pages · feature matrix

Headline seat price is no longer comparable across vendors once AI usage is metered.

ChartDonut ChartUpdated 14:28

Pricing pressure drivers

34%Seat price - 34%27%AI add-on - 27%Usage caps - 22%Support tier - 17%
Competitor pricing pages · source summary
Pricing positioning explorer
Interactive React block · editable artifact
live block
Positioning score
Pro
89%
Bundlescore
AIadd-on
Usagecaps

Recent moves: Northstar AI introduced usage-based AI credits, OrbitDesk is discounting annual plans for teams migrating off Zendesk, and Kite folded its QA suite into Enterprise.

Editor walkthroughs

The editor is the product surface.

Short product clips show the real flows people ask about first: creating a workspace, modifying blocks in place, and using the command palette.

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Inline AI edit
Command palette

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Start with Docs, then connect the agents and artifacts around them: sources, Python, React blocks, tasks, and review.

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